HR Generalist/Public Service Coordinator I

Website Secretary of State Secretary of State

Secretary of State

Job Class Code: CA25

Grade: 25 Salary: $51,563.20 – $70,012.80

Opening: September 10, 2021

Closing: September 24, 2021

The Department of the Secretary of State is seeking candidates for a Human Resource Generalist/Public Service Coordinator I position located in the Augusta, ME office.  The HR Generalist primary focus is to develop and coordinate a staff training and development program to employees of the Department of the Secretary of State. This position is responsible for coordinating a comprehensive program to advance diversity, equity and inclusion across the Department as well as work with senior leadership and managers to identify and develop curriculum and training to advance strong teams and organizational development.  This position requires skills including: cross cultural communications skills, teaching and instruction for individual and groups both in-person and online, organizational development, performance measurement tools and conflict management.  The work will involve providing professional consultative services (advising, coaching, program development, implementation and evaluation) to achieve desired results.  The work will include explaining and reviewing Department policies for targeted and mandated training programs.  This position is a Monday-Friday position and reports to the Secretary of State Human Resources Director.

REPRESENTATIVE TASKS: Coordinates development of a plan to advance diversity, equity and inclusion within the Department of Secretary of State to recruit and retain a more diverse workforce and better serve all Mainers. Serves as agency’s affirmative action officer and provides back up to the human resources director in performing responsibilities as the equal employment opportunity officer. Implements department-wide training and development goals and initiatives. Provides technical assistance by consulting, coaching, advising and partnering with various audiences (senior leadership, other technical staff, external education and training partners, vendors, contractors and other stakeholders). Supports and advances recruitment policies and practices to attract diverse candidates for Department positions. Works collaboratively with HR Director and SOS managers in the planning and delivery of mandated programs including but not limited to: New Employee Orientation, Managing in State Government, Diversity, Equity, and Inclusion, and EEO Mandated policy reviews. Advises and consults with managers, supervisors, and human resources to design and facilitate interventions that meet employee needs for performance improvement. Oversees the Department’s Mentoring Program and other initiatives to promote employee growth and development. Partners with the human resources director on human resources investigations to enforce Department non-discrimination policies. Uses audio/visual tools to deliver engaging online training programs and performance improvement interventions to incorporate best online practices. Researches and negotiates costs associated with outside training consultants and facilitators; secures locations; tracks and approves invoices for payment. Provides HR support to managers and supervisor on new business processes as part of the implementation of a new human resource management system, with another HR Generalist within the unit.

KNOWLEDGE, SKILLS AND ABILITIES: Knowledge, expertise and experience in cross cultural communications. A demonstrated commitment to diversity, equity and inclusion. Knowledge, expertise and experience in conflict resolution. Knowledge of applicable laws, rules, regulations, policies and procedures including but not limited to non-discrimination and equal opportunity employment laws. Knowledge of adult education and training principles, practices, and techniques. Effective oral and written communication skills and the ability to listen, consult, advise, mediate, train and collaborate with others. Ability to develop curricula, conduct training programs for adults. Ability to work collaboratively with stakeholders to bring about improvements in staff education programs in order to reach a common goal. Ability to operate a wide variety of audio-visual equipment and ability to use up-to-date technology to provide online learning and interventions. Ability to effectively contribute to a collaborative team environment.

MINIMUM QUALIFICATIONS: A Bachelors Degree and two (2) years staff development experience to include assessing training needs, developing training curricula, and implementing training programs for adults.  Human resources training or experience and/or diversity, equity and inclusion experience or training preferred. Equivalent experience may be substituted for education on a year-for-year basis.

BENEFITS: The bi-weekly dollar values of some State-paid benefits for full-time employees include: $14.60 for dental insurance; 17.96% of employee’s pay towards retirement; and, depending on the employee’s annual pay, at least 85% ($412.23) of health insurance premiums (more information is available here). Participation in the Health Premium Credit Program can decrease the employee’s cost of health insurance by 5%. Health and Dental Insurance rates for part-time positions must be prorated.

For more information or questions, please contact:

Maine State Government is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request.

To apply for this job email your details to