Director of Vehicle Services – Public Service Executive I

  • Full Time
  • Augusta

Website Secretary of State, Bureau of Motor Vehicles

Secretary of State

Job Class Code: EA33
Grade: 33
Salary: $70,116.80 – $95,326.41
Opening: May 26, 2021

Closing: June 10, 2021

The Department of the Secretary of State, Bureau of Motor Vehicles is seeking candidates for the Director of Vehicle Services (Public Service Executive I) in Augusta, ME. This is professional services work which manages the operations and programs of the Bureau of Motor Vehicles, Division of Vehicle Services. Responsibilities for this senior level management position include establishing and updating policies, procedures and rules and administering and continuously improving motor vehicle registration programs, municipal programs and commercial motor carrier programs.  Supervision is exercised over a staff of professional and clerical employees. Work is performed under the administrative direction of the Deputy Secretary of State for the Bureau of Motor Vehicles. This position collaborates with the Secretary of State, Deputy Secretary of State and other Division Directors to provide expert advice including testimony to the Legislature regarding potential changes to motor vehicles laws


Plans, directs, and oversees division operations and programs.
Manages and supports approximately 38 employees.
Directs, reviews, evaluates, and monitors commercial and non-commercial vehicle registration, various permits, plates, registration and tax programs in order to ensure effective and efficient division operations.
Prepares, evaluates, and implements budgeting, staffing, and related operational procedures, functions, and needs in order to maximize use of available resources.
Advises state and municipal officials, legislators, the public, and their legal representatives in order to explain and clarify the laws, rules, and regulations applicable to and enforced by the Division.
Reviews, analyzes, drafts and testifies before legislative committees concerning motor vehicle registration, commercial motor carrier safety, and other motor vehicle issues; and assesses impact of proposed state and federal legislation on Maine motor vehicle laws, rules, and regulations in order to recommend necessary changes.
Participates in development and promotion of reciprocal agreements and compacts with other jurisdictions in order to establish and maintain uniform vehicle operations and enforcement.
Represents the department, bureau and division at hearings, meetings, conferences, working groups and workshops. Drafts and delivers presentations and testimony.
Participates in policy and program development.
Provides input to assist the executive and senior management teams.
Analyzes information to identify problem areas, trends, and quality control issues.
Consults with the Secretary of State, Deputy Secretary of State for the Bureau of Motor Vehicles, Division Directors, and other key personnel in order to resolve program problems and implement division goals and objectives.
Confers with division staff in order to explain and clarify legislative proposals and/or policy or procedure changes, collect and assess staff input, and clarify staff responsibilities.
Researches and discusses proposals, determines needs, develops program plans, and sets Division goals and direction in order to determine needs and develop associated programs.
Implements and complies with human resource laws, policies, procedures, and practices such as: AA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, human resource components of security protocols of agency information security and confidentiality policies, and employee safety.

Experience or demonstrated ability in managing a large team with complex functions in several program areas.
Knowledge of or experience with human resources including performance management and diversity, equity and inclusion.
Knowledge of or demonstrated experience with modern management principles, practices, and techniques.
Experience in or ability to oversee strategic planning including formulation and implementation of program goals, objectives and workplans.
Knowledge of or ability to learn Motor Vehicle law, Title 29-A.
Knowledge of or ability to learn vehicle registration, title, and motor carrier safety policies and procedures.
Knowledge of or ability to learn multi-jurisdictional registration and fuel tax agreements, reporting, policies and procedures
Ability to plan, organize, assign, and evaluate the work of subordinates.
Ability to represent the Bureau and deliver presentations and testimony.
Ability to analyze and interpret laws, rules, and procedures.
Ability to encourage consensus and cooperation from stakeholders.
Ability to communicate effectively orally and in writing.
Ability to establish and maintain effective working relationships.
Experience in or ability to manage multi-jurisdictional agreements that include oversight of financial transactions.
Experience in or ability to manage a budget.

A Bachelor’s Degree and ten (10) years of progressively responsible professional level management experience. Equivalent related professional experience may be substituted for education on a year-for-year basis.

COMPETENCIES: In addition, please include a cover letter specifically addressing each of the below listed competency areas with your application materials.

1. Please provide examples of your experience with leading a large, diverse staff.
2. Please explain the difference between leadership and supervision. Include an example of a situation that requires leadership skills and an example that requires supervisory skills.
3. Please provide examples of your experience building relationships with employees, other agencies and stakeholders.
4. Please provide examples of your ability to adapt and adjust to ever changing workplace issues, personnel issues, law changes, priority changes and more.
5. Please describe your experience speaking in public, giving presentations, and/or testifying as a subject matter expert.

The bi-weekly dollar values of some State-paid benefits for full-time employees include: $14.60 for dental insurance; 14.11% of employee’s pay towards retirement; and, depending on the employee’s annual pay, at least 85% ($400.34) of health insurance premiums (more information is available here). Participation in the Health Premium Credit Program can decrease the employee’s cost of health insurance by 5%. Health and Dental Insurance rates for part-time positions must be prorated.

For more information or questions, please contact: or call (207) 624-9010.

The Department of the Secretary of State is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.

To apply for this job email your details to