Financial Aid Operations Coordinator

Website University of Maine at Augusta

UMA transforms the lives of students of every age and background

The University of Maine at Augusta is seeking applicants for a Financial Aid Operations Coordinator. This is a full-time, fiscal year appointment reporting to the Director of Financial Aid.

The Financial Aid Operations Coordinator has the primary responsibility of assisting with awarding and disbursement of aid to students, providing direct support to the Senior Associate Director of Student Financial Services, and acting as a liaison to the Financial Aid Counselor(s) to troubleshoot delays in the processing of financial aid funding. This position provides support for the timely and accurate transmission of student financial aid information between the Department of Education and UMA, reconciliation of all federal aid accounts, and processing of all application data ensuring that student notifications are generated. This position participates in the awarding and disbursement process to ensure that financial aid is appropriately disbursed to students’ accounts following all Federal and State guidelines.

A full position description can be found here.

Salary: The hiring salary range for this position is in the low to mid-40s and is commensurate with qualifications and experience.

Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM, occasional evenings and weekends as necessary.

Benefits: The University provides a highly competitive benefits package that includes: holidays, vacation, and sick time; health, dental, and vision insurance; life insurance; short and long-term disability insurance; a tuition waiver program for employees and their eligible dependents; a 403(b) retirement plan with a 10% university contribution, and more. View our Benefits Information Summary to learn more.

About the University:

UMA transforms the lives of students of every age and background across the State of Maine and beyond through access to high-quality distance and on-site education, excellence in student support, civic engagement, and professional and liberal arts programs.

UMA is the third-largest public university in Maine.  In addition to its main campus in the state’s capital, UMA also serves students at its campus in Bangor (UMA Bangor) and through UMA Centers around the state. With its multiple locations and long-term expertise in online and distance learning, UMA is generally considered the University of Choice for Mainers of all ages who want to attend college without uprooting their lives.

Required Qualifications:

  • Bachelor’s degree in Business or a related field or the equivalent combination of education and experience
  • Three to five years of college
  • Excellent organizational, interpersonal, and communication skills
  • Demonstrated attention to detail, accuracy, and efficiency
  • Ability to work independently and as a member of a team
  • Strong computer skills

Preferred Qualifications:

  • Five or more years of college financial aid experience
  • Knowledge of PeopleSoft software and programming experience
  • Experience working in the University of Maine System

Materials must be submitted via “Apply for Position” below. You will need to create an applicant profile and upload:

  • a cover letter that fully describes your qualifications and experiences with specific reference to the required and preferred qualifications
  • a resume/curriculum vitae
  • contact information for three professional references.

You will also need to complete the affirmative action survey, the self-identification of disability form, and the self-identification of veteran status form. Incomplete application materials cannot be considered. We are not able to consider applicants who require Visa Sponsorship support.

Review of applications will begin on May 22, 2023. Materials received after May 21, 2023, will be considered at the discretion of the university

The successful applicant is subject to appropriate background screening.

In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine at Augusta does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information, or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding nondiscrimination policies: Director of Equal Opportunity, 5748 Boudreau Hall, Room 101, Orono, ME 04469-5754, 207-581-1226, TTY 711 (Maine Relay System).

To apply for this job please visit